How long will it take to rent my property?

We will recommend a rental rate and terms that we think will attract a qualified tenant within 30 days. Market conditions vary and we can’t make any guarantees as to when we will get a qualified applicant. Some properties lease immediately. Others take longer. We will provide you with updates as we get feedback from the market so that we can modify the price or terms if necessary.

How do you determine the rental rate?

Rental rates are determined by the location and amenities that your property offers. We utilize our years experience and expert knowledge of your properties location to determine how much to set the rental rate. We always look to get top rental dollar to give our investors the best ROI possible.

How will you advertise/market my property?

Almost all of our applicants tell us they found the house on the internet. Our property management software posts properties on several national web sites in addition to our own site. We analyze each property based on its own unique circumstances to design a specific marketing plan which promotes your property under the most favorable conditions.

How do you check the applicant’s credit/reference history?

One of the most important aspects of making your experience as a Landlord rewarding is placing the right tenant in your property. While no one can discriminate on the basis of race, color, religion, gender, age, national origin, or familial status we can discriminate on the basis of credit and rental history.

Once we have an application generated from our marketing efforts we conduct a detailed background check on the applicants. Some applicants can be very deceptive, even to the point of having friends or family members pose as former landlords or employers so that the information sounds good to the landlord conducting the background check.

To reduce the possibility of being deceived by an applicant our property management software uses a multi-tiered background check to cross-reference each applicant. Our background checks consist of:

  • Our agents will ask to see a picture ID of the applicant.
  • We pull a copy of their credit report including their FICO score.
  • We check to see if the applicant has had dispossessory warrants filed against them.
  • We get copies of their paystubs or contact their employer to confirm their source of income. If they are self employed we ask for copies of their tax return.
  • We confirm their landlord reference or residency history (mortgage payments).

A thorough background check is crucial to avoid costly mistakes with your property. A bad tenant can be a very expensive ordeal due to lost rent; extra time spent having to deal with them, and damage to the property. While no background check can eliminate the risk of a problem tenant, our thorough examination of their rental history can significantly reduce your risk.

How much do you charge to lease my home?

We charge a fee equal to one half month’s rent to place a tenant for a one year lease term. We call this a “lease Fee”. We offer discounts for owners that have multiple properties. These discounts are quoted on a case by case basis.

Who collects the rent? When do I get paid?

The tenant makes all payments to our property management software. The security deposits are paid out and maintained by the owner. All rents and other payments are deposited into our primary operating account. We will deduct our management fee and any other expenses that have been authorized and we send the balance to you. We send out statements on the 12th of each month (or the next business day thereafter). We pay our owners through an ACH (direct deposit) payment on the 15th of each month.

What happens if the tenant doesn’t pay the rent?

In our lease form we give the tenant a 5 day grace period to pay the rent on time. On the 6th our property management software automatically posts late fees for any tenants that have not paid yet and we start manually contacting all tenants who have not paid. If the tenant has not paid their rent by the 10th then our attorney is contacted and the eviction proceedings begin.

What happens if the tenant has a maintenance problem?

The tenant contacts us to report all maintenance problems. We can be reached any time of the day or night including holidays. Our property managers rotate being “on call” so that someone can always be available to handle emergencies. Upon receiving an “emergency maintenance” message our “on call” manager will be notified so that we can get the emergency under control.

In the management agreement you set a “repair limit” which tells us when, based on the estimated cost of the repair, you want to be involved in handling a maintenance problem. For non-emergencies, we will contact you first or we will handle the repair on your behalf depending on the repair limit you set. You can choose a dollar limit of zero or some higher figure at your option. Please note that this repair limit is based on non-emergency repairs. We will handle emergencies immediately, based on our judgment and experience, to protect your property from suffering any further damage.

How much do you charge to manage my property?

We charge 10% of the amount we collect from the tenant as our management fee. There is a minimum monthly fee of $30 per month if a property stays vacant more than 30 days without receiving funds from owner to repair and make ready the property in question.
If you don’t get paid – we don’t get paid!

Can I sell the property to the tenant?

Yes! If you (we) sell the property to a tenant that we placed, our management agreement sets out that you will pay us 3% of the purchase price. We will help prepare the contracts, arrange financing, and coordinate all of the tasks required to successfully close the sale.

Can I sell the property to someone else if the tenant can’t buy it?

Yes! Our lease include a clause that allows the tenant to terminate the lease early in exchange for paying certain penalties. If you need to sell your property, and the tenant is not willing or able to buy it, we would try to get the tenant to move by offering our “cash for keys” program. Unfortunately if the tenant refuses, then according to Missouri law the tenant has the right to occupy the property until their lease expires.

Does retaining a management company mean I won’t have any problems with my property?

NO! If you own rental property then over a period of time you will have problems of one sort or another. Whether the problems are related to maintaining the property or dealing with the tenant there will be problems that need to be resolved. Retaining us to manage your property will eliminate some but not all potential problems.

Our experience will help reduce the number of problems related to rental property. Those problems that can’t be avoided must be solved. Our expertise will help reduce the aggravation and potentially higher expenses related to solving these problems. We can’t keep all bad things from happening but we can handle solving the problem for you so that you don’t have to handle it yourself.

Trust the Experts

Your home is undoubtedly a very valuable asset and hence, we make sure that the best ROI is provided to you.

Find Your Home

We offer a range of services to Tenants. Now with Dumanis Property you don’t have to worry at all

Invest with Confidence

Whether you are a fresher in the field of investment or a n experienced one, don’t worry at all, we will help you invest in a very good way,